Frequently Asked Questions

General Questions

We specialize in a wide range of remodeling and renovation projects, including kitchen remodels, bathroom renovations, home additions, basement finishing, outdoor living spaces, and whole-house renovations. Whether it’s a small update or a complete transformation, we’re here to bring your vision to life.
The first step is to schedule a consultation with us. During this meeting, we’ll discuss your ideas, needs, and budget. From there, we can create a detailed plan and timeline for your project.
Yes, we offer a complimentary consultation to assess your project and provide an initial estimate based on your requirements. This gives you a rough idea of the potential costs before committing.

Planning & Design

The design phase can take anywhere from a few weeks to a couple of months, depending on the complexity of the project and the level of customization required. We work closely with you to ensure every detail is perfect before moving forward.
Absolutely! We have experienced designers who can help you visualize your project and suggest ideas to maximize space, functionality, and style.
Most remodeling projects do not require permits, however projects that involve structural changes, electrical, or plumbing work may. We handle all the necessary permits and inspections to ensure your project complies with local building codes.

Budget & Payments

The cost is determined by the scope of work, the materials selected, and the complexity of the project. After our initial consultation, we provide a detailed estimate that breaks down the costs for materials, labor, and any other expenses.
Yes, we strive to work within your budget while delivering quality results. During the planning phase, we can suggest alternative materials or design adjustments to help you achieve your goals without overspending.
We accept checks or credit cards.

Project Timeline & Process

The timeline varies depending on the size and complexity of your project. For example, a bathroom remodel might take 2-4 weeks, while a full kitchen renovation could take 6-8 weeks. We will provide a detailed timeline during the planning phase.
This depends on the scope of the project. For smaller projects, you can usually stay in your home, although certain areas may be inaccessible. For major renovations, especially those involving the kitchen or multiple rooms, it might be more convenient to relocate temporarily.
We follow a detailed project timeline and work closely with our contractors and suppliers to ensure timely completion. Regular updates and communication keep you informed every step of the way.

During Construction

We take measures to protect your home by using drop cloths, plastic barriers, and protective floor coverings. Our team also ensures that the work area is cleaned up daily to minimize disruption.
While we try to accommodate changes, making adjustments during construction can affect the timeline and budget. We recommend finalizing all decisions during the design phase to avoid delays.
You will have a dedicated project manager who will oversee the entire process and be your main point of contact. They will provide updates, address concerns, and ensure the project runs smoothly.

Materials & Warranties

Yes, you can provide your own materials; however, we recommend using our trusted suppliers to ensure quality and compatibility. If you choose to provide materials, please ensure they are delivered on time to avoid delays.
We stand by our work and offer warranties on both materials and labor. The length of the warranty is one year. Manufacturer warranties also apply to specific products.
Yes, we offer a wide selection of sustainable and eco-friendly materials. Let us know if you have specific preferences for your project.

After Completion

After completion, we conduct a thorough walkthrough with you to ensure everything meets your expectations. We address any final touch-ups and provide instructions for maintenance. We also remain available for any questions or issues that may arise.
We provide detailed care instructions for all new installations, including flooring, countertops, and fixtures. Regular maintenance, such as cleaning and minor repairs, can help extend the lifespan of your renovations.

Still have questions?

If you have any other inquiries or would like to schedule a consultation, feel free to reach out to Hathaway Homes at samuelhathaway@hathawayhomes.net or (678) 634-5165.